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Can’t find what you’re looking for? Check this page for common queries, or complete the contact form if you still need help.
Tourist Card MX is your nonstop team of travel experts who are here to make your trip to Mexico as smooth as possible.
We specialize in the FMM tourist card – a mandatory travel document for passengers entering Mexico by land. We make sure you have the best chance of a successful application, using our years of experience and expertise.
Our Team Is Here to Help
Here’s an overview of our customer service team:
Working hours
Our contact form is available 24/7
Contact methods
We’re contactable through our online form and by email
Number of experts
We’re a team of over 50 travel professionals
Languages
We speak many languages, including English, Spanish, and French
Browse Our Site
This website is designed to be simple and easy to use. You can browse our most-visited pages to see if we already have the information you need.
Is your question related to any of the following?
Can We Answer Your Question?
You can also take a look at some of the most common questions travelers ask:
Do I need a tourist card to fly to Mexico? Toggle faqs
The FMM tourist card is only required to travel to Mexico by land or sea. If you’re planning on flying to Mexico you do not need to apply.
Note: The tourist card is not a visa. You may still be required to have a visa to enter Mexico.
What do I do if I have 2 passports? Toggle faqs
You must use the same passport to apply for the FMM tourist card as you will to enter Mexico. The details on both of these documents must be the same.
Can I apply for a tourist card on behalf of a minor? Toggle faqs
Yes, if the traveler is too young to complete the application themselves a parent or guardian can complete the application on their behalf.
Does it matter if I apply for the visa or tourist card first? Toggle faqs
There’s no official rule to say which document you need to apply for first. However, it’s recommended that you start the visa application process first, as this can take longer than the tourist card.
How can I make the application payment? Toggle faqs
You can pay the processing fee easily using our secure online payment system. We accept all major credit and debit cards, including Visa, Mastercard, and American Express.
I submitted my application and I still haven't received a confirmation, what should I do? Toggle faqs
Please first check your Spam/Junk folder to make sure your confirmation email is not there. If you still cannot find confirmation of your request please contact us.
What’s the status of my application? Toggle faqs
We send you all updates by email. You can check the status of your FMM application by checking your email inbox.
If you can’t find an email from us, please check your Spam or Junk folders.
My FMM application has a mistake on it, what should I do? Toggle faqs
If you’ve noticed a mistake after you’ve sent us your form,contact us as soon as possible. We’ll try our best to fix it for you.
Get in Touch
Our team of experts is available to help 24/7, whenever you need us.
Contact Form
Our online form is the easiest way to get in touch with our team.
If you’d prefer to email us, our address is: info@touristcardmx.com
We always aim to provide you with excellent customer support. If you have any feedback or suggestions on how we could improve our services, we'd love to hear your thoughts. Thank you for choosing Tourist Card MX.